Pomelo Pay FAQ's

Find answers to frequently asked questions

Vincent Choi avatar Neil Cuthbert avatar Keval Jadav avatar +1
17 articles in this collection
Written by Vincent Choi, Neil Cuthbert, Keval Jadav and 1 other

I’ve signed up, now what?

Welcome to Pomelo Pay! You’ve set yourself up on the app and now you are ready to take payments. Here’s what to do next.
Holly Wright avatar
Written by Holly Wright
Updated over a week ago

Do I need an internet connection to take payments?

Keval Jadav avatar
Written by Keval Jadav
Updated this week

How long does the compliance check take?

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Written by Keval Jadav
Updated over a week ago

Does the app work internationally?

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Written by Keval Jadav
Updated this week

The Pomelo Pay app is broken?

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Written by Keval Jadav
Updated this week

How do I access the merchant dashboard?

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Written by Keval Jadav
Updated over a week ago

How do I get in touch with Pomelo Pay?

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Written by Keval Jadav
Updated this week

Why should I use Pomelo Pay when cash, invoices and bank transfer are free?

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Written by Keval Jadav
Updated over a week ago

Do I need a smartphone to get started?

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Written by Keval Jadav
Updated over a week ago

How soon will I get paid?

Keval Jadav avatar
Written by Keval Jadav
Updated this week

Privacy Policy

Our commitment to your privacy
Neil Cuthbert avatar
Written by Neil Cuthbert
Updated over a week ago

What are PayCodes?

Get paid quickly and securely with our innovative PayCodes
Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago

Taking payments

How to instantly accept payments
Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago

How do I contact Pomelo Pay?

Quickest ways to get help and support
Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago

Using the Merchant Dashboard

Learn about the benefits of your Dashboard
Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago

Who are Pomelo Pay?

Our mission and promise to you
Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago

Payouts and deposits

Learn how to get paid
Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago