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Why is the customer payment pending?
Why is the customer payment pending?
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Written by Pomelo Pay
Updated over 2 years ago

Pending payments mean that the customer has not completed the transaction. You may need to remind the customer to pay, send a new payment link or generate a new QR code for them to scan.

As soon as they have paid, you will receive a notification and the transaction will change to Confirmed in your transaction history.

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