Pomelo Pay FAQ
Find answers to frequently asked questions
By Pomelo1 author79 articles
Cookie Policy
How to see all transactions
My customer's card is immediately declined if they try to make a payment over £100?
Do I need an internet connection to take payments?
Can I take payments in another currency?
How do I cancel a transaction? How do I cancel a payment request I sent by mistake?
Why is the customer payment pending?
What is the transaction limit?
Can I send a partial refund?
Printing overview
Receipts overview
How to manage receipt information?
What gets printed when automatic printing is enabled?
How do I enable automatic printing?
How to set a static IP address
Connecting a WiFi printer
My Bluetooth printer isn't appearing in my list of available printers?
How can I connect a Bluetooth printer to my Pomelo account?
What are the supported printers?
Where can I find the receipt for a transaction?