Pomelo Pay FAQ
Find answers to frequently asked questions
By Pomelo1 author79 articles
- How to see all transactions
- My customer's card is immediately declined if they try to make a payment over £100?
- Do I need an internet connection to take payments?
- Can I take payments in another currency?
- How do I cancel a transaction? How do I cancel a payment request I sent by mistake?
- Why is the customer payment pending?
- What is the transaction limit?
- Can I send a partial refund?
- Printing overview
- Receipts overview
- How to manage receipt information?
- What gets printed when automatic printing is enabled?
- How do I enable automatic printing?
- How to set a static IP address
- Connecting a WiFi printer
- My Bluetooth printer isn't appearing in my list of available printers?
- How can I connect a Bluetooth printer to my Pomelo account?
- What are the supported printers?
- Where can I find the receipt for a transaction?