This overview will cover:

  • What is the Tap to Pay feature?

  • How does a business activate Tap to Pay?

  • Tap to Pay: key features

  • Tap to Pay: benefits

  • Use cases/where to use Tap to Pay

  • Why is Tap to Pay a great feature?

What is the Tap to Pay feature?

Tap to Pay allows customers to pay for a purchase with just a tap of their credit card, debit card or smartphone. This allows businesses to seamlessly and securely accept payments through a simple tap to their phone — no additional hardware or payment terminal needed.

Unlike most payment processors which require a specialist payment terminal, the Pomelo Pay app can turn any Near Field Communication (NFC) enabled smartphone into a contactless card reader.

We can accept all contactless payments for Visa and Mastercard, including debit/credit cards in addition to accepting payments via Google Pay/Apple Pay on watches, mobiles, and wearables.

With Tap to Pay enabled businesses can drastically reduce the time it takes to process payments at the checkout.

A whole range of businesses can take advantage of this feature including brick and mortar stores, hospitality businesses and service providers.

Statistics show that over 80% of people regularly use contactless payments for purchases. Integrating Tap to Pay will create a customer-friendly checkout that will streamline payment processing, increase conversions and encourage return visits.

How does a business activate Tap to Pay?

Businesses can begin accepting Tap to Pay payments in just a few simple steps.

  1. The user downloads the Pomelo Pay app which contains the contactless plugin and ensures transactions are secure.

  2. Link the secure plugin within the app.

  3. The user navigates to More and selects Payment settings.

  4. They then click Payment methods and then Tap to Pay.

  5. The user then follows the steps to activate Tap to Pay on the device.

Currently, Tap to Pay can only be activated from Pomelo Pay on Android devices.

Tap to Pay: key features

Cutting edge technology

Pomelo Pay utilise the latest NFC technology to ensure payments are processed in seconds and are both safe and secure.

Low fees

Pomelo Pay charge just a 1.49% fee for every transaction processed. There are no other monthly costs or credit card fees to pay.

Over 25 ways to pay

Pomelo Pay enables businesses to accept over 25 payment methods including credit cards, digital wallets and buy now, pay later platforms.

Unified commerce

Businesses can link all of their sales channels onto the Pomelo Pay platform for easier management, better data analytics and custom reports.


There’s no need for businesses to purchase expensive card terminals which may have ongoing fees. Pomelo Pay offers a lightweight solution at no extra cost.

Robust security

Pomelo Pay has achieved PCI Compliance Level 1, the strictest accreditation for payment processors. All transactions are encrypted and completely secure.

No contracts

Businesses aren’t locked into any lengthy contracts when using Pomelo Pay to process payments. They can leave whenever they want.

Tap to Pay: benefits

Cut queues

With Tap to Pay enabled, transactions can be completed in seconds. Customers have a better experience as they aren’t required to wait to make their purchases.

Respond to demand

If there is an influx of customers, staff can use their smartphones to reduce the burden and assist with payment processing.

Lower costs

Businesses aren’t required to pay for payment terminals. Using smartphones as payment terminals lowers overheads and requires no ongoing fees.

Increase sales

Statistics show that customers spend more using digital payments when compared to cash. Providing customers with Tap to Pay encourages them to spend even more in-store.

Improve customer experience

Reducing waiting times and allowing customers to pay using their preferred payment methods enhances the customer experience and increases return visits.

Use cases/where to use Tap to Pay

Brick and mortar stores

All types of retail shops can benefit from reducing queues and waiting times by accepting Tap to Pay smartphone payments.

Pop-up shops and street vendors

Businesses that operate in multiple locations or on an ad hoc basis can set up contactless payment processing easily on their smartphones.

Service businesses

Payment terminals aren’t feasible for service businesses that take customer payments sporadically. The ideal solution is a smartphone terminal that can accept payments as and when they need to.


Restaurants and bars can speed up ordering times through faster transactions which allow for a quicker turnaround of customers.

Construction and trade

Getting paid for services rendered is simple and easy with Tap to Pay. There’s no need to chase payments for invoices as employees can present their smartphones to a customer immediately after a completed project.


Drivers can accept contactless payments through their smartphones. Multiple employees can be tracked and managed through the Pomelo Pay app.

International businesses

Alternative payment methods are extremely popular around the world. Shops that have, or are trying to attract international customers should facilitate these types of payments.

Why is Tap to Pay a great feature?

Now that customers can pay up to £100 using Tap to Pay, it is even more important that businesses accommodate contactless payments. With Pomelo Pay’s Tap to Pay feature, customers can pay with all their preferred payment methods including Visa, MasterCard, Google Pay and Apple Pay.

Once a business has opened an account with Pomelo Pay, downloading the app and setting up payment processing takes just seconds. Businesses will then be able to offer an even better checkout experience that will reduce waiting times, cut costs and boost conversions.

If you need any assistance activating Tap to Pay, you can contact us for a quick response.

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