Businesses we cannot onboard

Customers are screened at onboarding to ensure that we can deal with their business. We would love to help as many businesses as we can who sign up with Pomelo Pay, however sometimes we are bound by our regulators meaning that certain industries are outside our risk appetite and will not qualify.

We can only onboard businesses that are at least one year's old, and belong to industries that qualify.

Industries that do not qualify include:

Adult services, dating or escort services
Gambling, lottery or betting services
Financial services, investment, insurance, loan, or banking businesses
Currency exchanges including virtual currencies, and money services business
Sale of narcotics
Auction/pawn services
Real estate
Sales of arms, weapons, military equipment, explosives, batons, fireworks, firecrackers.
Precious metals and stones (eg. jewellery)

Scrap metal
Waste management
Sales of any psychotropic or prohibited medicines
Plastic surgery
Crowdfunding
Peer to peer lending
Trading in invoices and virtual currencies
Pyramid schemes and multi-level marketing
Gold investment
Sale of personal information/products that infringe on personal privacy
Handling any hazardous, poisonous or dangerous chemicals

Business types that we also cannot onboard include:

Partnerships, including Limited Liability Partnerships (LLPs).
Limited companies by guarantee.
Charities.
Community interest company (CIC).
Clubs or other non-registered organisations.
Trusts, funds or Special Purpose Vehicles (SPV).

For more information on how our compliance process works, click here.