Send us a message via the website

Our chat messaging service allows you to send messages to the Pomelo Pay team and explore articles that might help to answer your questions. Go to on your computer or phone and click on the small green chat icon in the bottom right corner to get started. We aim to respond to all messages within 24 hours.

Contact us from within the app

If you already have an account with us you can contact us from within the app or dashboard by using the green chat icon.

Call us

Give us a call on +44 333 016 5688

Book in a call

If you are just getting started and would prefer to speak to a Customer Success Manager you can book in a call using the link below. We can discuss how to get everything set up to take payments as well as suggest the best tools for you depending on your needs

Email us

Please email any enquiries to

Did this answer your question?