Who are Pomelo Pay?

Our mission and promise to you

Vincent Choi avatar
Written by Vincent Choi
Updated over a week ago

Who are Pomelo Pay?
Pomelo Pay was founded by people like you - small business owners frustrated with traditional, expensive financial services. Our mission is to empower businesses to take and make payments whenever and wherever they like, in a delightfully simple way. We're a nimble team operating in the UK and South East Asia. Our head office is based in London and we have years of combined industry expertise.

Our products make it easy to instantly accept payments, and we use your feedback to shape and improve our services.

Why should I trust you?
Pomelo Pay is registered with the Financial Conduct Authority under registration number 789476. Payments meet PCI DSS security standards. If you opt-in to receive our communications we'll never spam you, and you can unsubscribe at any time. Our full privacy policy can be viewed at pomelopay.com/privacy.

How do I get a job with Pomelo Pay?
If you're courageous, caring and passionate about solving customer problems, we'd love to hear from you. Visit our Contact page to register your interest and view current vacancies.

How do I make a complaint?
We welcome your feedback. The quickest way to contact us is using live web chat by clicking the icon in the bottom right of the screen. Alternatively, you can email us at support@pomelopay.com

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